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Old 08-24-2009, 12:31 AM
leotan85 leotan85 is offline
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Default norton 360 error message 9999.171


When I reinstalled my norton 360 v 2, I get the error message 9999.171. After I have downloaded and run Norton removal tool, I tried reinstalling norton 360. According to Symantec website, during installation, I should uncheck " Go back" option. However, this option was not available during installation. Instead, Norton 360 continued installing until I get the same error message 9999.171. How do I solve this problem?
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Old 08-24-2009, 03:26 PM
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Sami Sami is offline
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Default Error: "9999,171


Follow these directions from norton

Error: "9999,171 The installation encountered an error and is unable to continue" when installing your Norton program



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