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Old 04-21-2011, 10:25 AM
KatFtL KatFtL is offline
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Default I have ransomware

First, I was wrong, I have Vista.
When my computer started to malfunction, little windows on the bottom rt. kept popping up saying, "file... is at risk, run your antivirus software".
After much of that, a large window came up "MS Tools Center (at least MS something)" Then below in the window were options to purchase virus protection, diff time lengths & prices.
So I picked the cheapest ($60) and put in my cc info. Luckily my card was maxed out, so the transaction was declined.
I copied down the unlock code yesterday, don't see it today. Does it work, and where do I put it?
I have my computer password protected, so do I put it into the password bar?
Please help.
All my business files are on there and all of my research. I'm dead in the water right now.
Thank you!

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Old 04-21-2011, 11:08 AM
DominicD DominicD is offline
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hello, take a loot at this post

in case this is the same type of ransomware, see if the unlock code is available on the post.

if not, kindly post a screenshot (maybe using a phone/digital camera)to show us the exact message on the ransomware. maybe we can help you check on it. goodluck!

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Old 04-21-2011, 11:36 AM
KatFtL KatFtL is offline
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Default rmy ransomware problem resolved

Thank you Dominic, firstly.
I googled ransomware infection and found a site that suggested MalwareHelp.Org. There I found what program to download and get rid of this thing. My ransomware was different. A "MS Tools Center" window came up listing 30+ at risk files and I was prompted to buy virus protection.
Long story short, after 2 days and running the program twice, I'm good as new.
Thanks for your help!

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