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KatFtL 04-21-2011 10:25 AM

I have ransomware
First, I was wrong, I have Vista.
When my computer started to malfunction, little windows on the bottom rt. kept popping up saying, "file... is at risk, run your antivirus software".
After much of that, a large window came up "MS Tools Center (at least MS something)" Then below in the window were options to purchase virus protection, diff time lengths & prices.
So I picked the cheapest ($60) and put in my cc info. Luckily my card was maxed out, so the transaction was declined.
I copied down the unlock code yesterday, don't see it today. Does it work, and where do I put it?
I have my computer password protected, so do I put it into the password bar?
Please help.
All my business files are on there and all of my research. I'm dead in the water right now.
Thank you!

DominicD 04-21-2011 11:08 AM

hello, take a loot at this post

in case this is the same type of ransomware, see if the unlock code is available on the post.

if not, kindly post a screenshot (maybe using a phone/digital camera)to show us the exact message on the ransomware. maybe we can help you check on it. goodluck!

KatFtL 04-21-2011 11:36 AM

rmy ransomware problem resolved
Thank you Dominic, firstly.
I googled ransomware infection and found a site that suggested MalwareHelp.Org. There I found what program to download and get rid of this thing. My ransomware was different. A "MS Tools Center" window came up listing 30+ at risk files and I was prompted to buy virus protection.
Long story short, after 2 days and running the program twice, I'm good as new.
Thanks for your help!

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