Hey guys im new to this forum and not really computer literate so I would appreciate any help that i can get

I have a laptop running windows starter edition and when i try to log on
i get a message displaying "your computer is in a state that is not supported
by windows starter edition, windows will now shut down your PC" and there is a heading which shows "unsupported state" and then the PC will shut down and restart again and it does this continously.Pls help me guys coz im not sure what needs to be done.

Hello, can you remember the last thing you were doing before the problem started and do you have a recovery disk or an installation disc that you can use?

Regards

Martin

yes, i was trying to open up windows media player coz i wanted to listen to some tracks,so it refused to open up and the PC jus shut down and ever since then iv been getting that message, yes i do have the installation CD that came with the PC but im not sure what to do coz even when i start the PC up in safe mode I still get the same message and it jus logs of...

Put your CD in and then re-boot your PC. When you see it on the screen press F2 to enter the Bios.
Find your way to the boot priority and set the CD-ROM as the first boot device followed by the hard drive.

Save and exit and wait for your PC to restart, when you see a message on the screen to press any key to boot from CD, press a key.

This should start loading from your CD, when it's finished you should see a few options.

Choose to install XP, on the next screen you should get the option to repair the current installation. If you do, select this option and wait for the repair installation to complete.

If you don't get the repair option, then cancel and go back to the first screen and press 'R' to repair your installation. This isn't the same as the method I've just mentioned, this will load the recovery console.

Once the recovery console has loaded, log on to your installation and type CHKDSK \R. This will start an error check and replace any corrupt files on your drive with working ones from your CD.

When it's finished, restart your computer.

Let me know how you get on.

Regards

Martin

Thanx mate
Will most definitly do that tonight when i get home and will post the results up.