Originally Posted by tmm58991
okay the back shows a card that has a plug in for a phone line
we have installed the isp no charge which is a free internet for people in washington state the modem shows motorola and says not functional
and the other one is connecting two cables to a computer what can i do to know which one is the modem
he wants dial up internet and can not afford to pay for internet and it is a desk top computer with windows xp professional this computer was given to him
You need to be more clear and separate your ideas with a period or line break (enter) please. Easier for us to help you.
Look at the picture attached for a typical computer modem and ethernet (network) placement.
Modem shows not functional - do you mean an external Motorola DSL modem?
If it's dial up provided by the State, the phone line needs to be plugged into the modem Line
port on the back of the computer.
If it's DSL provided by the state, the phone line needs to be plugged into the external DSL modem, then the external DSL modem gets plugged into the computer. Either the Ethernet port or a USB port, depending on the DSL modem model.