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tmm58991 02-21-2008 10:28 PM

connecting to internet
 
a friend has a computer that runs windows xp professional and he wants to connect to the internet what is the first thing he must do in order to get the internet :confused:

Wombat 02-21-2008 10:45 PM

Quote:

Originally Posted by tmm58991 (Post 9926)
a friend has a computer that runs windows xp professional and he wants to connect to the internet what is the first thing he must do in order to get the internet :confused:

The first thing you need is a Internet Service Provider (ISP), you will need to select a service either dialup or broadband (Cable or DSL) depending on how much you / friend are prepared to pay..

The ISP will have all the necessary info's on how to set up the modem/router for your internet service. This will include any settings needed for Win XP...

tmm58991 02-22-2008 02:21 PM

how can i find the modem the computer does not detect it?:confused:

Wombat 02-22-2008 04:27 PM

Quote:

Originally Posted by tmm58991 (Post 9936)
how can i find the modem the computer does not detect it?:confused:

I assume you are talking about a internal 56k dialup modem?

Has the computer got an internal modem installed?

Have you installed the drivers for it?

lurkswithin 02-22-2008 06:04 PM

Modems only show up in a computer if they are installed as hardware in the computer itself...which can only be a Dial Up modem. Cable and DSL modems do not show up in the computer.

Phone (dial up ) modems use a phone line connector to hook up to the phone system in your house or apartment. Look for that on the back of the computer or sometimes on the side for a laptop!

Cable modems use a LAN connector that looks just like a phone jack but larger in size. Sometimes they can be connected through a USB port.

tmm58991 02-22-2008 09:01 PM

connecting to the internet
 
okay the back shows a card that has a plug in for a phone line we have installed the isp no charge which is a free internet for people in washington state the modem shows motorola and says not functional and the other one is connecting two cables to a computer what can i do to know which one is the modem he wants dial up internet and can not afford to pay for internet and it is a desk top computer with windows xp professional this computer was given to him :confused:

Wombat 02-22-2008 10:44 PM

Quote:

Originally Posted by tmm58991 (Post 9945)
okay the back shows a card that has a plug in for a phone line we have installed the isp no charge which is a free internet for people in washington state the modem shows motorola and says not functional and the other one is connecting two cables to a computer what can i do to know which one is the modem he wants dial up internet and can not afford to pay for internet and it is a desk top computer with windows xp professional this computer was given to him :confused:

I'm now totally confused...

lurkswithin 02-24-2008 06:17 PM

Quote:

Originally Posted by tmm58991 (Post 9945)
okay the back shows a card that has a plug in for a phone line we have installed the isp no charge which is a free internet for people in washington state the modem shows motorola and says not functional
and the other one is connecting two cables to a computer what can i do to know which one is the modem he wants dial up internet and can not afford to pay for internet and it is a desk top computer with windows xp professional this computer was given to him :confused:


You have to explain this as I have over 35 years of working on computers and I have yet to ever see an error message as "not functional!" If there is an error you MUST give us the EXACT message and not your interpretation of it!

squirrelnmoose 02-25-2008 01:30 AM

1 Attachment(s)
Quote:

Originally Posted by tmm58991 (Post 9945)
okay the back shows a card that has a plug in for a phone line we have installed the isp no charge which is a free internet for people in washington state the modem shows motorola and says not functional and the other one is connecting two cables to a computer what can i do to know which one is the modem he wants dial up internet and can not afford to pay for internet and it is a desk top computer with windows xp professional this computer was given to him :confused:

You need to be more clear and separate your ideas with a period or line break (enter) please. Easier for us to help you.

Look at the picture attached for a typical computer modem and ethernet (network) placement.

Modem shows not functional - do you mean an external Motorola DSL modem?

If it's dial up provided by the State, the phone line needs to be plugged into the modem Line port on the back of the computer.

If it's DSL provided by the state, the phone line needs to be plugged into the external DSL modem, then the external DSL modem gets plugged into the computer. Either the Ethernet port or a USB port, depending on the DSL modem model.


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