SysChat is a free online computer support community. Ask questions, share resources, contribute knowledge and discuss technology. Join our growing community to access all features. Register Now!

SysChat » General » General Tech Support » Acer Computers

General Tech Support

General technical discussion and troubleshooting help not covered in the topics above goes here.

LinkBack Thread Tools
  #1 (permalink)  
Old 06-29-2011, 03:52 PM
RalphyG's Avatar
RalphyG RalphyG is offline
Junior Member
Join Date: Jun 2011
Posts: 29
RalphyG is on a distinguished road

Default Acer Computers

Hello all,
Has anyone had any dealings with Acer ?
I have a Acer Aspire X3910. Since I bought the
computer at Office Max, I have had to get a new one
from Office Max. Had a new hard drive replaced on the second computer.
And just today dropped off my computer at a Acer authorized tech. With
what seems to be another busted hard drive.
I have had the computer for only six months. Could anyone tell at what point
would Acer cut its losses and give me another computer or my money back.
Or is this wishfull thinking.


Reply With Quote
  #2 (permalink)  
Old 06-30-2011, 02:07 AM
DominicD DominicD is offline
Senior Member
Join Date: Feb 2011
Posts: 251
DominicD is on a distinguished road


hello, i havent tried dealing with Acer.
but In the office we have IBM Lenovo Thinkpads.

Our thinkpad machines are still working fine - all are at least 2 years old
I cant say for sure about the Acer machines, but maybe you can demand to speak with Acer reps and ask for a replacement or upgrade (you might have to pay extra) to get a better/newer machine.

The thing is, its not supposed to give headaches when its fairly new at 6 months old. Unless of course you somewhat abuse it - always turned on, gaming, etc etc. But then still it should endure the first 6 months to a year.

With regards to the repetitive hard drive errors, that is a good point to raise with Acer -- it should be a valid basis for demanding an entirely new replacement unit or an upgrade.

Goodluck on this
And yes, personally i considered buying an Acer laptop -- but then maybe ill compare it more in terms of price and m personally proven durability of IBM/Lenovo machines.

if price is not a consideration, id definitely choose the same spec Lenovo machine
if budget is limited, i would choose Acer because of the good price and specs.

but i would always shell out more for the extended warranty service - to make it 3 years parts and service warranty

Last edited by DominicD; 06-30-2011 at 02:16 AM..
Reply With Quote
  #3 (permalink)  
Old 06-30-2011, 04:57 PM
RalphyG's Avatar
RalphyG RalphyG is offline
Junior Member
Join Date: Jun 2011
Posts: 29
RalphyG is on a distinguished road


Thanks for insight DominicD.


Reply With Quote

Thread Tools

Similar Threads
Thread Thread Starter Forum Replies Last Post
Question Hard drive copy RalphyG CD/DVD Hard Drives and Memory 2 06-29-2011 07:55 AM
How To Connect Two Computers - Windows Environment Raashid_Peters Networking 2 03-25-2008 04:59 AM
Setting Up Hardware Profiles for Laptop Computers mark_pelingon Hardware 0 06-29-2007 09:16 AM
Acer Notebook repairs ---or lack of repairs Sandra General Tech Support 1 01-27-2007 09:06 AM
One in 311 computers infected by malware Sami News 0 06-12-2006 02:05 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are on

» Ads

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54