SysChat is a free online computer support community. Ask questions, share resources, contribute knowledge and discuss technology. Join our growing community to access all features. Register Now!

SysChat » Software Support » Operating Systems » Software compatibility with Vista Ultimate

Operating Systems

Support help troubleshooting and discussions on Operating Systems.

LinkBack Thread Tools
  #1 (permalink)  
Old 05-14-2009, 01:57 AM
bradyplatt bradyplatt is offline
Junior Member
Join Date: Jan 2009
Posts: 5
bradyplatt is on a distinguished road

Default Software compatibility with Vista Ultimate

Hi all,

I have a new computer now, with Windows Vista Ultimate. I work in Real Estate and therefore have a GE Supra Ekey (for opening up homes). The software will not work with my computer for some reason...The Complete error message I receive is the following:

Exception that could not be handled....portdiscover.exe Process id = 0x818(2072) Thread id=0x694 (1684) Error code 0x2 (2) cordbg.exe !a 0x818

I've also received....SyncInfoApp.exe Common Language Runtime Debugging Devices...exception could not be handled....process id = 0xaa0 (2720)
Thread id = 0xd70 (3440)

I tried to google the problem but haven't gotten anywhere with it, probably because I don't know what I'm looking for. I'm kind of a novice still, so any help would be greatly appreciated.

The software installed fully, but syncing my Ekey with my computer doesn't work. Through the installation process similar messages (as above) appeared foreshadowing the current problem.

Thanks guys,


Reply With Quote
  #2 (permalink)  
Old 05-14-2009, 12:47 PM
lurkswithin's Avatar
lurkswithin lurkswithin is offline
Senior Member
Join Date: Jan 2008
Location: Texas
Posts: 1,233
lurkswithin has a spectacular aura aboutlurkswithin has a spectacular aura aboutlurkswithin has a spectacular aura about


Applications like that may not run in vista at all. Try running the program through different credentials by right clicking on the program icon.

I did find this as well.

GE Security Real Estate Self Help

scroll down to the "D" section and there are some download vista drivers...Might be the problem. Down load the drivers and try to install them and see if that works.

Reply With Quote

Thread Tools

Similar Threads
Thread Thread Starter Forum Replies Last Post
How to Dual Boot Windows XP and Vista William_Wilson Windows 15 06-25-2010 01:15 AM
Dual Boot XP and Vista with XP already installed with XP drive missing after install kilmako Operating Systems 0 12-05-2007 02:38 PM
Dual Boot XP after Vista Ultimate rahpe Operating Systems 1 10-14-2007 12:46 AM
Computer Safety for Kids Sami Security 0 11-22-2006 02:29 AM
Apple Tiger vs Windows Vista Sami Articles 0 06-26-2006 02:08 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are on

» Ads

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54