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Old 04-19-2011, 09:11 PM
Paige Paige is offline
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trouble Laptop Trouble

Hi, last night I fell asleep with my Gateway laptop on my bed and it made a noise so I woke up, but I became frustrated and just shut it without closing anything out. In the morning I checkd on it and everything was normal, it had two options "Start Windows Normly, and Launch Startup Repair(recomended)" I clicked the second one and it came to a repair screen. 30 seconds later it said, "Windows cannot repair this couputer automatically", and then a box popped up that says " Send information about this problem(recomended), and Dont send". I tried both but the dont work. I even went back and tried start windows normaly but when I did that a green loading bar came up and then went black and came back blue and then black and the to the two choices at the begining again. p.s. I have recently installed Adobe Flash Pro 8, I dont know if thats the cause or not. PLEASE HELP!! ALL MY MUSIC, PICTURES, VIDEOS, AND HOMEWORK ARE ON THERE!!

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Old 04-25-2011, 02:15 AM
JhonMoney JhonMoney is offline
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there can be some other problem. take it to hardware expert.

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Old 04-26-2011, 11:55 AM
DominicD DominicD is offline
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Default safe mode - last known good configuration

hello Paige

have you tried booting into safe mode?
also try booting to "last know good configuration".

as the computer boots, keep pressing on the F8 key.
if you are presented with the option of selecting a boot device, choose to boot from the hard disk.

continue pressing the F8 key until you are prompted if you want to boot into safe mode. choose to boot to safe mode.

see if safe mode will be able to run. if it does, restart the computer.

keep pressing on the F8 key again, and this time select to boot to the last known good configuration.

This is a link from Microsoft about Windows 7's Last known good configuration
Using Last Known Good Configuration

i hope this helps, let us know of any updates, we'd be glad to suggest more troubleshooting options

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