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Old 08-25-2008, 04:52 PM
dwmarsh dwmarsh is offline
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Default Erroe 1406 when trying to install QuickBooks 2008 (Canadian)


Hi Folks,

I hope someone can help me with this. I am trying to install QuickBooks 2008 into my computer. I am running Windows XP Home.

The installation is going fine until the installer hits "Registering Extension Services" Then, I get a pop up window stating;

Error 1406 - Could not write value '''' to key "\desfile\shell\open\command".

I have checked with Intuit and they tell me that it's a problem with the windows installer. They sent me a Microsoft bulletin but it does not work with XP. I have checked my operating system to make sure that all hotfixes are working and even reinstalled the installer. Still nothing.

I am getting desperate on this as I really need the software working to get a year end done for a client.

I'd really appreciate any help I can get on this as Intuit has been no help at all.

Thanks folks.

Don



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Old 08-25-2008, 06:07 PM
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Wombat Wombat is offline
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Quote:
Originally Posted by dwmarsh View Post
Hi Folks,

I hope someone can help me with this. I am trying to install QuickBooks 2008 into my computer. I am running Windows XP Home.

The installation is going fine until the installer hits "Registering Extension Services" Then, I get a pop up window stating;

Error 1406 - Could not write value '''' to key "\desfile\shell\open\command".

I have checked with Intuit and they tell me that it's a problem with the windows installer. They sent me a Microsoft bulletin but it does not work with XP. I have checked my operating system to make sure that all hotfixes are working and even reinstalled the installer. Still nothing.

I am getting desperate on this as I really need the software working to get a year end done for a client.

I'd really appreciate any help I can get on this as Intuit has been no help at all.

Thanks folks.

Don
Not much info at Quickbooks site here:

Error 1406: "Could not write value '[2]' to key '[3]'"

Here's the link for the Windows Installer 3.1 for Win XP:

Download details: Windows Installer 3.1 Redistributable

That's the best I can come up with mate...



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Old 08-26-2008, 11:52 AM
dwmarsh dwmarsh is offline
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Hey Wombat,

Thanks so much. I actually tried to reinstall the installer but for some reason, it didn't work. This time it did and I finally got the program installed. QuickBooks support wasn't much help. They didn't seem to be aware of the bulletin that you sent me.

However, all's well that ends well. Thanks again so very much!

Cheers,

Don



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Old 08-26-2008, 05:30 PM
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Wombat Wombat is offline
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Your welcome mate, thanks for replying back that the fix worked OK for you...



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