Try starting it again and see if there is any other information in the error window, and when it asks youj to send an error report, there shouldbe a link at the bottom of the window ("show details"). Copy and paste the details into your
next post. What operating system are you using and what hardware have you got installed? i.e. HDD, and any other drives.
In the mean time try this DriverGuide.com - DriverGuide Toolkit