SysChat is a free online computer support community. Ask questions, share resources, contribute knowledge and discuss technology. Join our growing community to access all features. Register Now!

SysChat » Software Support » Operating Systems » error code 80070005 Vista update

Operating Systems

Support help troubleshooting and discussions on Operating Systems.

Reply
 
LinkBack Thread Tools
  #1 (permalink)  
Old 10-22-2008, 05:24 PM
Dark Angel Dark Angel is offline
Junior Member
 
About:
Join Date: Oct 2008
Posts: 19
Dark Angel is on a distinguished road

Page White Office error code 80070005 Vista update


Hi there, since some weeks now I suddenly get the error code 80070005 when updating Vista Home premium with the description 'product support' and resulting in not being able to update.

Searched the internet but could not find a solution. Who has some ideas in coping this problem.

Thanks in advance!



Reply With Quote
  #2 (permalink)  
Old 10-22-2008, 06:06 PM
lurkswithin's Avatar
lurkswithin lurkswithin is offline
Senior Member
 
About:
Join Date: Jan 2008
Location: Texas
Posts: 1,233
lurkswithin has a spectacular aura aboutlurkswithin has a spectacular aura aboutlurkswithin has a spectacular aura about

Default


Quote:
Originally Posted by Dark Angel View Post
Hi there, since some weeks now I suddenly get the error code 80070005 when updating Vista Home premium with the description 'product support' and resulting in not being able to update.

Searched the internet but could not find a solution. Who has some ideas in coping this problem.

Thanks in advance!

I found this on the net:

this error is caused by the administrator account being disabled causing a access denied error meaning system wide changes cannot be performed as you will have insuficient rights to perform these changes even if your account is a administrator as its not the account used to perform the install of windows.you will be unable to perform updates from windows usually optional updates mainly hardware based updates.this is the cure are you ready?????
open the program lusrmgr (local users and groups manager double click users right click administrator then properties then enable then close then log off switch users to admin then update



Reply With Quote
  #3 (permalink)  
Old 10-23-2008, 02:31 PM
Dark Angel Dark Angel is offline
Junior Member
 
About:
Join Date: Oct 2008
Posts: 19
Dark Angel is on a distinguished road

Default


Thanks a lot for yr quick reply. To be honest with you, I found this message too, but the forum forgets to say this lusmngr cannot be opened through Vista Home Premium: you need a higher version.
Some other forum says you simply have to make a new account as admin, but that ons doesn't work either. Some other stipulate it had to with MSN, but that does not seem to be installed on my PC. We use life.
One suggestion would probably work: reinstall Windows from scrap on... Not my piece of cake!

In other words, I am still puzzled and looking for a solution.



Reply With Quote
  #4 (permalink)  
Old 10-23-2008, 03:34 PM
squirrelnmoose's Avatar
squirrelnmoose squirrelnmoose is offline
Moderator
 
About:
Join Date: Sep 2007
Location: Minnesota, USA
Posts: 516
squirrelnmoose will become famous soon enoughsquirrelnmoose will become famous soon enough

Default


Did you try to restore to a point that it was working using Vista System Restore?
If your PC is mostly working, you can follow this guide.
Otherwise, boot with a Vista disc and it will find you already have a OS and ask if you want to restore.

Windows Vista System Restore Guide



Reply With Quote
  #5 (permalink)  
Old 10-24-2008, 01:53 PM
Dark Angel Dark Angel is offline
Junior Member
 
About:
Join Date: Oct 2008
Posts: 19
Dark Angel is on a distinguished road

Default


solved the problem on the forum of Vistaheads.com:
1. Disable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on "Windows Update"
g. Click on stop (Windows Update is now disabled)
2. Rename Software Distribution folder
a. Navigate to: C:/Windows/
b. Find the folder named: “SoftwareDistribution”
c. Rename that folder to something like “SoftwareDistribution.old”
d. Create a new folder called “SoftwareDistribution”
3. Enable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on windows update
g. Click on start
If you are unable to find Software Distribution Folder, follow these
steps before #2 above.
1. From the explorer window press the Alt key to view the file menu.
2. Click Tools
3. Select Folder Options
4. Select the View tab
5. Select “Show hidden files and folders”
6. Remove the selection from “Hide protected operating system files”
7. Click OK

Restart your PC and you should be good to go!



Reply With Quote
  #6 (permalink)  
Old 10-25-2008, 01:37 AM
lurkswithin's Avatar
lurkswithin lurkswithin is offline
Senior Member
 
About:
Join Date: Jan 2008
Location: Texas
Posts: 1,233
lurkswithin has a spectacular aura aboutlurkswithin has a spectacular aura aboutlurkswithin has a spectacular aura about

Default


Thanks for reporting the solution!



Reply With Quote
  #7 (permalink)  
Old 10-25-2008, 03:30 AM
Dark Angel Dark Angel is offline
Junior Member
 
About:
Join Date: Oct 2008
Posts: 19
Dark Angel is on a distinguished road

Default


That's a bit the problem, system restore doesn't work either. I ran sfc /scannow. It seems it starts to work again: after closing the PC on start-up suddenly the restorepoint was still present. No idea what went wrong on my PC, seems to be serious though.
See my other reaction on this thread, I seem to have solved the problem of updating.



Reply With Quote
Reply





Similar Threads
Thread Thread Starter Forum Replies Last Post
How to Dual Boot Windows XP and Vista William_Wilson Windows 15 06-25-2010 01:15 AM
Dual Boot XP and Vista with XP already installed with XP drive missing after install kilmako Operating Systems 0 12-05-2007 02:38 PM
Easy upgrade to Vista jwd_max Windows 0 06-09-2007 10:07 PM
Apple Tiger vs Windows Vista Sami Articles 0 06-26-2006 02:08 PM
Windows Vista - a Welcome Change! Sami Articles 0 02-01-2006 08:29 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are on



» Ads



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54