worm/virus left an indelible image
 

We have a Dell computer at my work that got some sort of worm or virus many months ago that left an image on the desktop that can't be removed. It started out as a small image of the MSN logo and then appeared larger and pixelated, I'd say it covers 1/3 of the screen. Changing the desktop background doesn't affect it. It always appears layered over what ever we choose for the background. When we've had a tech person over they don't seem to have a solution and it's, annoying. Any suggestions?

Check to see if a web page is enabled to be displayed on your desktop. Bring up the Display Properties window (from the control panel or by right-clicking the desktop and selecting Properties) and click the Desktop tab at the top. On that page, click the Customize Desktop button (bottom left), and on the next page select the Web tab at the top. You should be able to change or delete any web pages set to be displayed on the desktop from there.


Larry
Customer Advocate
Dell Inc.