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-   -   used free avast but no better (http://www.syschat.com/used-free-avast-but-no-better-6788.html)

KatFtL 04-19-2011 06:06 PM

used free avast but no better
 
Thank you for my earlier assist. I downloaded, installed and did a full scan with Avast Free Download, most current edition.
Restarted and once I got to the desktop, all icons were there, the computer froze.
I had to restart by removing the battery. Then I tried again and I didn't even get to the desktop, just password input and frozen!
Any ideas? It starts in Safe mode no problem. My operating sys is XP.
Whatever I picked up came from a Canadian prescription drug site I was trying to get to.
Thanks so much.

DominicD 04-20-2011 10:08 AM

when you boot windows normally, after login and no icons appear, see if you can launch the task manager.

although no desktop icons appear, press alt+ctrl+delete
then click on the task manager.

if you have the task manager running, then click on File , New Task, type explorer, click OK.

i hope this works :)


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