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Poll: Best Laptop Brand?
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Best Laptop Brand?

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  #11 (permalink)  
Old 09-23-2007, 10:48 PM
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b1caez01 b1caez01 is offline
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Default This may sound trite...not meant to be ;)

If available, I would try to find out, which make and model affords the user the least trouble...

re: Compaq was an introductory offer, and I could afford it, and it has turned out well for me...mind you, I don't use it much

These are just some of the issues that pop into my head as I mull over the issue:

1. any recalls? ...for what?
2. battery life? ...any issues?
3. ease of repair? ...can you do some of the things yourself?
4. ease of access to repair facility? ...can you physically get there or do you have to mail it somewhere?
5. access to repair techies? ...are they affable...freely advise...?
6. cost of repairs? ...reasonable for the time and effort spent?
7. ease of use? ...command keys, access to keys, clear understanding...?
8. warranty? ...the longer the better!
9. warranty coverage? ...the more items and situations covered the better!
10. "history" of product? ...has the "brand" always had a good reputation?
11. viability of the company making the unit?, has, or will the Comp. be going under new or revised management...thus affecting the "quality" of the product...?
12. customer satisfaction?
13. price? Logically, this should be first, but sometimes paying more is worth the short term pain for long term gain...

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  #12 (permalink)  
Old 09-24-2007, 02:39 AM
wouter wouter is offline
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If talking about corporate laptops, I think you should pay a lot of attention to a few things that you may care less about for a personal laptop.

one of them is durability. Whenever a laptop breaks down this causes the need for a replacement for the user, who is affected because he is missing those few little applications, or this handy little tool he always uses. Often you will see that the user loses a day of productivity. Murphy's law dictates that the laptop that breaks is for that critical person for that one project. So losing the time for him means that the project is delayed by a day. Price over quality is normally not really an argument, because the laptops are close in terms of price range.

Another thing that I care about is the ease of installing drivers and software. How compatible are the machines and how easy is it to maintain a set of drivers for all laptops you are using in the corporate installation image? If you have good hardware standardization, you can maintain installs easier. If the drivers are made available through an easy to use system that makes your update management easier. Saving you time and time is money.

Then there is the point of service. What happens when a laptop breaks, how quick does the service employee respond, do they have things such as temporary replacements so you do not have to keep a surplus in stock? How well do they deliver on their SLA's?

Other things that are commonly important are weight, battery life, standard warranty (although what you really need to know is what the 3 year full warranty plan costs), delivery time for new orders, perception of the brand (otherwise you get complaining managers that heard we are using the "wrong" brand), serviceability (there should be a service manual with all serviceable parts available through PDF from the vendor's site), and availability of spare parts.

Price is not important I think, as the true cost of a laptop in a corporate environment is not determined by the initial cost of the laptop, but by the cost for using it over a period of three years. (Always replace hardware after three years, whether the user likes it or not )

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Old 07-19-2008, 03:35 AM
greezli14 greezli14 is offline
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Browser Msnexplorer But What About Third World Country like Bangladesh

In Our Country Acer And Compaq Is The Most Popular Because It Is Cheap

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Old 07-02-2012, 02:08 AM
jadenwen jadenwen is offline
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I like HP and Dell because currently I’m using HP laptop and still it is working pretty well.

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  #15 (permalink)  
Old 11-29-2012, 12:35 AM
JodiAlbert JodiAlbert is offline
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No doubt Toshiba is the best brand. I’ve been using my Toshiba laptop for 5 years.

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