Toshiba A205 laptop is not coming up on Windows XP
 

Hi,

My Toshiba A205 Laptop is loaded with Windows XP.
Now whenever i start my laptop, my laptop hangs after windows Xp logo screen and video is distorted.

But i am able to on my laptop in safe mode.

Please suggest the resolution of problem.

Regards,
Nitin

hello

this is quite a tricky problem to tackle..
i suggest the following steps


1. Check if your laptop is still covered by Toshiba warranty
Global Entitlement


if the laptop is still within Toshiba warranty, its best to go into safe mode, copy your files to an external hard drive, and bring the laptop to an authorized service center. The authorized Toshiba techs would be best to check each component inside your laptop for possible problems that cause the hang and distorted image.


2. If in case your laptop is no longer in warranty, still do a backup of your files into an external hard drive. this keeps your files safe on another disk while we try troubleshooting methods on your laptop.

3. was there any software or setting that you had uninstalled/installed OR changed before the problems appeared? if there are, try to undo those settings.

4.
If you are able to go into the normal boot of Windows XP (not safe mode) and the screen colors and icons are distorted, lets try adjusting your monitor resolution
--


Click on the Windows Start button
Click Control Panel
Click Display
On the Settings tab, set the resolution to the maximum, and set the color quality to 32 bits.

if those settings are not available, then chances are that your laptop's video card driver has been uninstalled/damaged or modified incorrectly. Proceed to step 5.

5. Go to the Toshiba laptop page --
Toshiba Support - Homepage

Click on Downloads
Then select your laptop's model Family and model number.
Locate the download for your Video card/ Display Adapter

Download and install it.

==================

Again, if your laptop is still within the Toshiba warranty, its best to send the machine to the authorized Toshiba service provider.

if the laptop is no longer in warranty and you want to try the basic troubleshooting steps i mentioned above, remember its best to keep a backup of your files to an external hard disk or flash drive.

Feel free to post any updates and we'll continue to help with more advanced troubleshooting steps on this :)

Toshiba A205 laptop is not coming up on Windows XP
 

Hi Dominic,

Thanks for your reply.
My laptop is not under warranty.
I didn't installed any new software, just i on my laptop after few days before it is working fine and i am facing this issue.

My laptop is coming up in safe mode and no video driver issue in safe mode.
Please suggest how to bring my laptop in normal mode.
Also in normal mode(not in safe mode) my laptop is not responding and video is distorted.

Regards,
Nitin Sharma

hi

do visit the Toshiba Downloads link

http://i52.tinypic.com/2v2ytue.jpg

Select from there the exact model number of your laptop. As you can see from the screenshot, there is a lot of variations within the A205 laptop series. You may find the exact model number from the sticker/embossed text underneath your toshiba laptop. its the same place where you found the serial number.

Feel free to post here those information. i can try help you check the video drivers that you need.