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sachind 12-29-2009 10:54 AM

PC restarts When Play Video File all Formats
Whenever I try to play any video file (all formats) on my machine, my machine restarts.

I don’t have any idea how it’s happening but it’s very irritating :angry:.

I tried doing the below stuff, but still issue persists :(.
“Right click My Computer -> Properties -> Advanced tab -> Settings button (StartUp and Recovery)-> uncheck Automatically Restart”

It also give me blue screen with below error before restarting.

"A problem has been detected and Windows has been shut down to prevent damage to your computer.


Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software, Disable BIOS memory options such as caching or shadowing. If you need to use safe mode toremove or disable components, restart your computer, press F8 to select advanced startup options, and select safe mode.

Technical Information:

*** STOP 0X000000D1 (0X13131340, 0X00000002, 0X00000000, 0XF815956F)

*** portcls.sys - Address F815956 base at F8158000, datestamp 41107f13

Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further assistance."

Please HELP…….:Cry:

soumitramishra 12-30-2009 09:37 AM

do the following....
go to my computer on desktop.......right click ....go to properties........
then device manager.......display adapters...............reinstall the grafics driver by first uninstalling it then reinstalling it with the help of motherboard cd that came along with ur pc........that should fix the problems.......i had same few yrs ago..........

sachind 12-30-2009 10:17 AM

Hello Soumitra,

Thanks for ur suggestion:sbiggrin:, will try this today and let you know once completed.

Thanks once again.

sachind 01-04-2010 06:37 AM

Hi Soumitra,

I tried doing the same as described by u above. but didn't worked.
Can u give me any another solution.....

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