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-   -   installing in safe mode (http://www.syschat.com/installing-in-safe-mode-4037.html)

grungesabin 11-10-2008 02:03 AM

installing in safe mode
 
i want to install symantec antivirus in windows XP in safe mode but i m not through normal procedure. do i need any third party software to do so if yes which one would be better?? what do u people think about windows installer if its good where can i get it from??

lurkswithin 11-10-2008 04:18 AM

Quote:

Originally Posted by grungesabin (Post 13066)
i want to install symantec antivirus in windows XP in safe mode but i m not through normal procedure. do i need any third party software to do so if yes which one would be better?? what do u people think about windows installer if its good where can i get it from??


Are you absolutely sure that you wish to use symantec.?

I wouldn't install that program on any one's computer. It is extremely invasive and once installed has been known to cause issues on it's own. The only true way to uninstall it is by reformat and re-installation of the operating system.

It is your choice though!

Unless there is some problem that you are not telling us...there is no need to install through safe mode. You can install it through regular installation and if need be run it in safe mode...which is the best way to run any anti-virus/spyware programs.

If you are just set on installing through safe mode then you need to start safemode with cd rom support and then install the program.

grungesabin 11-10-2008 07:52 AM

thanks a lot for ur suggestion even i felt that symantec makes computer system very slow, on this note could u please reffer me a good antivirus which would be effective another anti virus i use is Macfee.

well i was trying to install symantec in safe mode thats because my computer is full of virus and i was not able to install symantec in normal mode so i tried in safe mode.

to be very precise my computer is infected with a virus that closes almost all dialog boxes after few seconds it was opened, any dialog boxes like system properties, or the one which opens after we double click on setup file to install due to that i m not able to install any program and if i m not wrong name of the virus is 'smss.exe' so pls help me out with this issue....

lurkswithin 11-10-2008 02:08 PM

'smss.exe' is a windows program and has to run. This good file is located in the C:\windows\system 32 folder.

'smss.exe' also known as the Flood F trojan or by the W32/SOBER-can be safely removed by first locating the malicious file and stopping the proccess and then removing the files from the computer.
look for it in the C:\Windows\msagent\system\smss.exe for the bad files but remember it can have other stsrt up applications as well! Do not remove the files yet
************************************************** ******
If you have identified the particular program that is part of the malware, and you want to remove it, please follow these steps.

Download and extract the Autoruns program by Sysinternals to C:\Autoruns

AutoRuns for Windows


Reboot into Safe Mode so that the malware is not started when you are doing these steps. Many malware monitor the keys that allow them to start and if they notice they have been removed, will automatically replace that startup key. For this reason booting into safe mode allows us to get past that defense in most cases.


Navigate to the C:\Autoruns folder you created in Step 1 and double-click on autoruns.exe.


When the program starts, click on the Options menu and enable the following options by clicking on them. This will place a checkmark next to each of these options.


Include empty locations


Verify Code Signatures


Hide Signed Microsoft Entries


Then press the F5 key on your keyboard to refresh the startups list using these new settings.


The program shows information about your startup entries in 8 different tabs. For the most part, the filename you are looking for will be found under the Logon or the Services tabs, but you should check all the other tabs to make sure they are not loading elsewhere as well. Click on each tab and look through the list for the filename that you want to remove. The filename will be found under the Image Path column. There may be more than one entry associated with the same file as it is common for malware to create multiple startup entries. It is important to note that many malware programs disguise themselves by using the same filenames as valid Microsoft files. it is therefore important to know exactly which file, and the folder they are in, that you want to remove.


Once you find the entry that is associated with the malware, you want to delete that entry so it will not start again on the next reboot. To do that right click on the entry and select delete. This startup entry will now be removed from the Registry.


Now that we made it so it will not start on boot up, you should delete the file using My Computer or Windows Explorer. If you can not see the file, it may be hidden. To allow you to see hidden files you can follow the steps for your operating system found in this :
control panel > folder options > view tab and locate the show all folders and put a tic in the box and then find the hide all folders and remove the tic from the box.

lurkswithin 11-10-2008 02:21 PM

McAffee anti-virus is as bad as symantec about being intrusive and wanting to take over your computer.

I use Avira anti-virus (free for personal use) which has beat both symantec and mcafee in heads up detection of viruses.
Download anti virus for Linux and Windows, anti spam, recovery software tools

The other ones I will recommend is
Eset Nod 32
Kaspersky
AVG

grungesabin 11-11-2008 08:10 AM

thankx for the response once again... i downloaded autorun.exe and tried that but got confused somewhere in the middle..... anyways i found out another virus name 'FUNNY SCANDLE UST.AVI', does anyone has got any idea abt this virus if yes please tell me how to remove that. if i m not wrong we need to remove it from registry coz even after deleting, it comes back immediately...

lurkswithin 11-11-2008 09:28 AM

How are you finding these virus registry strings?

If you are using a virus program and it is not getting rid of the viruses then it may be best to get a complete reformat and reinstallation of the operating system!

grungesabin 11-12-2008 02:19 AM

at last i formatted my OS and deleted all my drives though i didnt want to do now i have installed kaspersky trial version....

grungesabin 11-12-2008 02:22 AM

* forgot to tell that i was getting those viruses thru pen drives... is there any way to stop all those viruses or even delete from registry manually...

lurkswithin 11-12-2008 07:13 AM

Quote:

Originally Posted by grungesabin (Post 13079)
* forgot to tell that i was getting those viruses thru pen drives... is there any way to stop all those viruses or even delete from registry manually...


even from pen drives the anti-virus program should catch and notify that one is being loaded as soon as you click on the corrupted file. If not then you need to get a new anti-virus program..

If you are getting these from pen drives then I would quit accepting them from your friends.tell them to get lost because they are no friends of yours to give you viruses.


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