Yes. My son's computer is fine. My daughter's crashed and I just got it back up and working, but some of the original stuff was lost because we no longer had the original cds or cases. I can't even find the proper driver for her modem because gateway doesn't have the correct download on their site. I am just trying to take precautionary measures in case I run into a similar situation with my son's. I downloaded produkey from this site, but it only gives me XP and Office product keys. I was hoping to find a similar utility that will read the product keys for other software. I found a site that listed a utility as a free download, but it only gives the partial key unless I purchase the full registered version. I called Microsoft and they want to charge half of what I paid for the game. What a rip-off! Anyway enough with my rambling. Any assistance is appreciated. Thanks!