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-   -   Software or memory problem ??? (http://www.syschat.com/software-or-memory-problem-2020.html)

Lost_In_Space 05-13-2007 09:26 PM

Software or memory problem ???
 
I have a Compaq Presario V6000 notebook that I am using for my company. I loaded the Microsoft Streets & Trips 2007 program in and it worked just fine. Since I do estimating for my company, I loaded disk that came with a book that I use. National Electrical Estimator is the program and it works great. My problem is that when I create an estimate and then save it. When I try to open it again, I can't. Something pops up and tells me that the program can only be opened with Streets & Trips.
I removed the Streets & Trips program and the problem went away.

I really want to have these two programs in my computer and can't figure out why they will not work together.

Has this happened to anyone else or does anyone know what my problem could be?

Thank You,

John

mhookem 05-14-2007 08:07 AM

Hello John,
have you tried to re-install Microsoft Streets & Trips 2007 again since encountering this problem?

Also you could try the default program settings for your Electrical Estimator file: right click the file and select 'open with..' and then choose the 'select default program' option, browse your program files folder and then select the Electrical Estimator program.

Make sure you check the box at the bottom 'Always use the selected program....'

Lost_In_Space 05-14-2007 12:44 PM

Hi,
Thank you for the reply, I was thinking about re-installing Streets & Trips but as I was about to do it my wife noticed the same problem with her computer. I stopped installing the program.
I will try what you said and see if it works.

Thanks Again,
John

b1caez01 06-09-2007 02:31 PM

Mystery File? or Known file, but a mystery progie? ...or none of the above!
 
mhookem has a good point...but I would correct one step, and then, maybe, go a bit further...consider the following...

1. what extension was the problem file saved under? ...did it match the extension of the files that that program was supposed to save it under?
2. is it a "common" extension, or proprietary? ...i.e. can more than one prog open the file, or just one specific program?
3. was there a function of one prog to influence the behaviour of another?
4. was there a function allowing one prog to serve as a pseudo-opener for another?
5. was the second prog dependent upon the first for some part of its functioning...and thus they are co-dependent now?
6. is the uninstalling of one or the other program affecting the working of the remaining program?
7. was the saved file correctly associated with the program it was created under?
8. were different extensions experimented with while trying to open it?

Hypothetically, install both programs, then try to open the bothersome file [I'll call it file-Z] up. If Z opens, then you know that that prog has been set to be the default opener-upper. Then take the *.exe file from the program's install folder and set it aside in a new folder maybe called "X-file" which is in the same folder that the *.exe file was in...for safe keeping. Try to open Z again. If it does not open, move to plan B...because you already know that the *.exe file works ...and "we" are trying to find an alternative Z opener-upper... Note the extension of file Z, and like "mhookem" said, try now to open with another program...but do not tick off the box, because you will then lock the file extension to only one opener-upper...leave it unchecked and if it works, make a mental note of it...if it does not, then you are still open to offers on the next go-round. Now, which "other open with" program will "we" use...well, that's the issue, isn't it? To find one...so back to the extension... go to a site that identifies extensions and then tells you which program[s] it will default to it...e.g. ... here are just a few tools that may help...no promises...see if there is more than one prog to open any given file...

-http://filext.com/
-www.softpedia.com/get/Programming/Other-Programming-Files/File-Analyzer.shtml
-http://www.smartcomputing.com/techsupport/FileExt.aspx
-http://whatis.techtarget.com/file-extension-list-A/0,289933,sid9,00.html
-http://mark0.net/soft-trid-e.html & Marco Pontello's Home - Software - TrID - Files Extensions and File Type Definitions list

There are many more out there...

If you are totally conflabulated...contact the vendor and ask for its advice...something you probably should have done in the first place, but then we would not have had this nice chit chat... ;)


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