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Sandy 04-05-2007 10:16 AM

Email - Firewall & Internet Connection
Verizon is my Internet provider.

I have called them a few times but I get frustrated because they have not resolved my issues after logging into my computer for a long periods of time.

1. I do not know how to setup a safe domain. I do not receive email from anyone using my companies email domain or a couple of other companies. Verizon says the issue is with my company. Our IT person says it is on Verizon’s side. Another employee does receive mail on a Verizon account from our company.

2. I work from home and have my home computer and laptop connected to the Internet using the Verizon router. The home computer keeps coming up Network cable unplugged. I took the computer for repair and the shop had no problems getting on the Internet. I could not get on the Internet at all before taking the computer to repair. I tried the cable from the laptop on the computer and it did not work. I also tried having only the one computer on the Internet. The repairman changed some settings on my firewall and I can now get on the Internet but it is in and out. It keeps popping up the local area connection speed then network cable unplugged. I don’t have problems with the laptop.

3. I use Zone Alarm for a firewall. It keeps coming up saying new network found. I had to setup the new network assuming it is for my laptop three times this morning. I have no idea how to determine if the network is indeed for the laptop or if a hacker is trying to get into my computer.


Sami 04-10-2007 01:34 AM


The home computer keeps coming up Network cable unplugged.
1. In your Device Manager click on properties of your Network card and Advanced tab,

Change Link Speed/Duplex Mode to either 100 Full Duplex or 10 Full Duplex instead of Auto Detect

2. Try upgrading the network card drivers to latest version if available or reinstall existing drivers.

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