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-   -   Computer will not recognize my printers (http://www.syschat.com/computer-will-not-recognize-my-printers-3534.html)

Sharron K. Worman 05-28-2008 12:55 PM

Computer will not recognize my printers
 
Computer will not recognize my printers. It says they are unplugged and
they are plugged in.

lurkswithin 05-28-2008 03:20 PM

1) printers...as in more than one ???? if they are plugged in through USB ports then it is a good possibility that since all went out at same time that the USB hub or controller went bad or lost the drivers or you have a bad connecting cable(s)

a) if you are using a USB hub to connect the printers...try using a USB port directly on your computer to see if they will work now.

if not...

b) start > control panel > system > hardware tab > device manager and check to see if you have a !or ? next to the USB controller or possibly an unknownpiece of hardware....you will need to reinstall the usb drivers

c) try a different connecting cable

*****if you are using a paralell port for your connection then the proceedure for trouble shooting it would be the same as ....b...above.

***** networking print servers would have to be checked out by a network adminastrator to asure proper connectivity.

***** If the printer died then it will also show the same warning.

as a last resort uninstall the printers and using the manufacturer's installation proceedures....re-install the printer from scratch.
Use the uninstall driver in device manager to remove the old driver(s) then unplug the printer and use the add/remove application in control panel to uninstall all the old printer files.


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