CD Rom will only read DVD's
 

Hello,

My disk drive use to read all cd's and dvd's but now only reads dvd's. I tried to install Nero 7 but, a box popped up with the following message -

Shellmaster database is corrupt or missing

Then, it would not finish installing.

At this point, I do not know what to do. I really need for it to read all disks and to be able to save data to a blank disk, which it will also not let me do.

I greatly appreciate any help you can give me on this.

Have a good night/day!

Thank you,

Ghostwriter1cq

Here's afix that may work for you.

To delete the offending keys, go to Start / Run / paste in regedit and click Ok navigate to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Delete the keys named UpperFilters and LowerFilters and reboot...

you might also try this:

go to

Nero – Free downloads - latest updates and trial versions

and look for the download for the clean tool. Once you get that you can run the program and then REINSTALL nero. You cannot do this unless you wipe out any nero programs that may still be in your computer, ghost files. The clean tool does just that.