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kaycee 08-28-2009 08:39 AM

Cant install Microsoft Office 2003 and 2007 on my dell d600
Please help I have problems installing Microsoft office enterprise 2007 and ms office 2003 on my system.each time it gets to a particular stage, it says an internal error occured. specifically, the 2003 version gave me this error among others. "Error 1305. Setup cannot read file D:\Program Files\Microsoft Office\MEDIA\CAGCAT10\J0183290.WMF; Check your network connection or, if you are installing from a cd rom, be sure that the cd rom is the. click retry or cancel to stop the installation." please any advice on what I could do to resolve this would be greatly appreciated. thanks in anticipation

DanielGray 09-01-2009 07:06 AM

This may help you resolve the problem
The Error1305: Set-up cannot read file path or file name.

There are possible causes for this Error. First, there might be a problem with you CD if you are installing from CDROM. There could be an interference or conflict of software. Secondly, there may be a problem to the network drive or there might be a hardware problem with the ROM drive.

To solve this specific error, try the following suggestions. If you are installing from CD, try to clean the installation CD including the CDROM with clean cloth or cleaning kit, or clean the installation CD with warm water. Check the CD for scratches or deformation. If you think the disk is damage, obtain a replacement. You may also try to map a drive if you are installing from a shared network location, using the Windows Explorer within My Computer and follow the instruction in the Map Network Drive.

Another suggestion is to Clean Boot the system. The Windows OS will only load basic services and devices when a clean boot is executed. To clean boot the system, click START > RUN > type msconfig > OK. Click GENERAL tab > Selective Startup. Under Selective Startup uncheck the following: Process SYSTEM.INI, Process WIN.INI, Load Startup Items. Within the services tab, click Hide All Microsoft Services > Disable All > OK. Restart the PC.

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