Quote:
Originally Posted by enligh10me  i never did recieve any advice on how to fix this problem. I would like to get that computer up and running again. so if anyone has suggestions. i am social worker not computer tech, but i think that there is a conflict that is created after microsoft conducts an authenication certificate, it says it accepts it, but i don't know. any one have suggestions i would most appreciate. |
Hello, can I start by asking you why you wanted to restore your old factory settings?
Also, what is the state of your PC. Is it actually running properly without the updates?
It might be worth checking for any driver updates for your PC hardware first.
Regards
Martin