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Old 02-26-2012, 04:54 PM
Gswiss Gswiss is offline
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Default Kaspersky Internet Security 2012 under W7-SP1 64 bits / incomplete uninstall

I'm running W7-SP1 64 bits and I'm trying to uninstall KIS 2012. ID 1464 article Kaspersky from Tech Support indicates bluntly that the removal tool is inoperative for OS's of 64 bits. (Removal tool for Kaspersky Lab products).

When trying to remove it using the Kaspersky Uninstall procedure included in the software, the program is still not completely removed, although I ran a registry cleaner just afterwards. What happens after the removal attempt is that no Navigator runs properly (Firefox, Chrome, IE, etc,): every one of them just hangs searching for the Home Page. However, access to the Internet is OK as the mail program works properly.

Would you have any suggestions as to how and go about cleaning up KIS remnants?

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