Wow, looks like Microsoft and other competitors better watch their backs... with open source making so much improvements, it's hard for people to 'not get the free one'. I mean I've tried out both OpenOffice and MS Office XP and their feature are pretty much the same. Even products such as WordPerfect don't seem to be worth it now. And with online word processing such as Writely and all that, it's just scary to be competitors to a free service.