Ah, a good one...but alas if you have nothing worthwhile to contribute, say nothing... 

 Now, I wonder where I read that? 
After much google searching, and being sent into some **** sites, I decided to test the honesty of the suggestion... 
Wikipedia: "PEBKAC is an acronym which stands for "Problem Exists Between Keyboard And Chair".[1] The phrase is used by 
computer experts as a humorous[2] way to describe user errors." 
I should have known that "trolls" lurk in every corner...so much for expertise... 
Back to the search for a solution! No time to dawdle or be a foil for someone elses issues...