Still No Luck!

Tried the Norton Removal Tool as suggested - 2003 as 2002 NOT listed. Received message that Norton Cleansweep 2002 or earlier and Norton Utilities 2002 or earlier were on the computer and must be REMOVED BEFORE the 2003 tool could be run etc.

NEITHER are listed in CCleaner nor the Add/Remove location. Both are listed in the program group BUT do not find any UNINSTALL item.

Now what?